Terms & Conditions

Last Updated: 29 August 2026

Welcome to Siddu Footwear. By accessing our website, browsing our products, or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website or services.

1. General

This website is operated by Siddu Footwear, Tanuku, Andhra Pradesh.
The information provided on this website is intended for general information and shopping purposes.
We may update, modify, or replace these Terms & Conditions when necessary. Changes will become effective once published on this website.
Your continued use of the website after an update indicates your acceptance of the revised terms.

2. Products and Availability

Siddu Footwear offers footwear for men, women, and children, including clogs, sandals, shoes, casual footwear, fancy wear, party wear, and other related products.
Product availability is subject to existing stock.
Adding an item to the shopping cart does not reserve or guarantee that item.
We reserve the right to discontinue products or limit the quantity available for purchase.
Some products may be available only at our physical store or in selected locations.

3. Product Images and Information

We make reasonable efforts to display product descriptions, sizes, colours, designs, and photographs accurately.
Actual product colours may vary slightly because of screen settings, lighting, photography, or manufacturing variations.
Product packaging, prints, patterns, and minor design details may differ from the images displayed.
Customers should review the available size and product information before placing an order.

4. Prices

All prices are displayed in Indian Rupees unless otherwise stated.
Product prices, discounts, and promotional offers may change without prior notice.
The price applicable to an order will be the price displayed when the order is placed, subject to confirmation.
If a product is listed with an incorrect price because of an error, we may cancel the order and refund any amount already paid for that product.
Online prices and offers may differ from those available at our physical store.

5. Orders and Payments

Customers must provide accurate contact, billing, and delivery information when placing an order.
An order is confirmed only after successful payment and acceptance by Siddu Footwear.
Receiving an order confirmation message does not prevent us from cancelling an order because of unavailable stock, incorrect pricing, incomplete information, payment failure, or suspected fraudulent activity.
Payment transactions may be processed through third-party payment providers and are subject to their respective terms and security practices.
Siddu Footwear will not request confidential payment information such as PINs, passwords, or OTPs through unsolicited calls or messages.

6. Order Cancellation

Customers may request cancellation before the order has been packed or dispatched.
Once an order has been dispatched, cancellation may not be possible.
Siddu Footwear may cancel an order because of stock shortages, pricing errors, payment issues, incorrect customer information, delivery restrictions, or suspicious activity.
If we cancel a prepaid order, the eligible amount will be refunded through the original payment method.

7. Shipping and Delivery

Delivery times are estimates and may vary depending on the customer’s location, product availability, courier operations, weather conditions, public holidays, or other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address and an active phone number.
Siddu Footwear is not responsible for delays or failed deliveries caused by incorrect information supplied by the customer.
Shipping charges, where applicable, will be displayed before order confirmation.
Customers should inspect the package at the time of delivery and report visible damage or missing items promptly.

8. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are subject to our published Return & Refund Policy.
Eligible products must generally be unused, unworn, unwashed, undamaged, and returned with their original packaging, labels, accessories, and proof of purchase.
Products showing signs of use, dirt, odour, damage, alteration, or missing packaging may not be accepted.
Certain products purchased during clearance sales or special promotions may not be eligible for return or exchange when this condition is clearly stated before purchase.
Approved refunds will be issued using the applicable refund method and may require processing time.
Customers should review product sizes carefully before ordering footwear.

9. Promotions and Discounts

Promotional offers, coupon codes, and discounts may be valid only for a limited period.
Offers cannot be exchanged for cash unless expressly stated.
Only one coupon or promotional offer may be used per order unless otherwise specified.
We may modify, suspend, or withdraw an offer when necessary.

10. Customer Responsibilities

Customers agree to:

Provide complete and accurate personal, billing, and delivery information.
Keep their account credentials secure.
Use the website only for lawful shopping purposes.
Avoid submitting false orders, fraudulent payments, harmful content, or misleading information.
Avoid attempting to damage, disrupt, copy, reverse-engineer, or gain unauthorised access to the website.

Misuse of the website may result in order cancellation, account restriction, or other appropriate action.

11. Intellectual Property

The Siddu Footwear name, logo, website design, product photographs, graphics, descriptions, and other original website content belong to Siddu Footwear or their respective authorised owners.
Website content may not be copied, reproduced, modified, republished, distributed, or commercially used without prior written permission.
Third-party brand names and trademarks displayed on the website remain the property of their respective owners.

12. Third-Party Services and Links

Our website may contain links to Instagram, Google Maps, payment services, courier services, or other third-party platforms.
These external platforms operate under their own policies and terms.
Siddu Footwear is not responsible for the availability, content, security, or practices of third-party websites and services.

13. Privacy

Customer information will be handled according to our Privacy Policy.
Information may be used to process orders, arrange delivery, provide customer support, prevent fraud, and communicate relevant service updates.
Customers should read our Privacy Policy to understand how their information is collected and used.

14. Limitation of Responsibility

We aim to keep the website accurate, secure, and available, but uninterrupted or error-free access cannot be guaranteed.
To the extent permitted by applicable law, Siddu Footwear will not be responsible for indirect losses arising from website interruptions, third-party services, customer misuse, or circumstances outside our reasonable control.
Nothing in these Terms & Conditions limits any consumer rights that cannot legally be excluded.

15. Governing Law

These Terms & Conditions are governed by the applicable laws of India. Any dispute will be handled in accordance with applicable law and the jurisdictional requirements relevant to Siddu Footwear’s operations in Tanuku, Andhra Pradesh.

16. Contact Us

For questions about these Terms & Conditions, products, orders, delivery, returns, or refunds, contact Siddu Footwear through the following official channels:

Siddu Footwear
Tanuku, Andhra Pradesh, India
Phone: +91 87122 22841
WhatsApp: +91 91541 89222